Privacy Policy

DE Decor Privacy Policy

At DE Decor, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with us, whether through our website, email, phone, or in person.


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1. Who We Are

DE Decor (“we”, “our”, “us”) provides professional commercial and residential painting and decorating services across London, Essex, Hertfordshire, and nationwide when required.

Our contact details are:

Email: d.e.decor@outlook.com

Phone: 07538 122296



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2. Information We Collect

We may collect and process the following types of personal data:

Contact Information: Your name, phone number, email address, and postal address.

Project Details: Information about the property or business premises, and details of the services requested.

Payment Information: When applicable, payment details for invoicing and billing purposes.

Communications: Any correspondence via phone, email, or other methods.

Website Data (if applicable): IP address, browser type, and usage data through cookies.



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3. How We Use Your Information

We use your information to:

Provide quotations, services, and customer support.

Manage bookings, payments, and accounts.

Send important updates about our services.

Improve our services and customer experience.

Comply with legal obligations.


We will never sell or rent your data to third parties.


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4. Sharing Your Information

We only share your information when necessary, such as:

With trusted subcontractors or suppliers to complete services.

With payment providers or accountants for billing.

When legally required (e.g., for tax or regulatory purposes).



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5. Data Retention

We keep your personal information only as long as necessary to fulfil the purposes outlined in this policy, usually for 7 years (to meet UK tax and accounting requirements), unless a longer retention period is required by law.


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6. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

Access the personal data we hold about you.

Request correction of inaccurate or incomplete data.

Request deletion of your data (where legally possible).

Restrict or object to the processing of your data.

Request a copy of your data in a portable format.


To exercise any of these rights, please contact us at d.e.decor@outlook.com.


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7. Security of Your Data

We take reasonable steps to protect your information from loss, misuse, or unauthorised access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.


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8. Cookies (if you have a website)

Our website may use cookies to improve user experience and analyse traffic. You can manage or disable cookies in your browser settings.


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9. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website or by request.


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10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: d.e.decor@outlook.com

Phone: 07538 122296